why i hate walmart

as if there weren't enough reasons to hate walmart, they just started a new policy regarding returns and exchanges. let me tell you all about it. the new policy is they have to exchange your item with an item in the same condition. now odds on the girl behind the desk didn't see the irony of this statement. the reason one returns or exchanges something is because the condition of the item is unsatisfactory, right. case in point: i bought happy texas the dvd, because it's funny and it was five dollars. while stone face and i were enjoying the movie it went all weird indicating the unsatisfactory condition for which i later returned it. so there are no problems actually returning it, she didn't even ask me to tell her what was wrong with it, she just said go get a new one. then she starts to open it. and i say "err why do you have to open it?" it's the new policy yadda yadda yadda. i think about this as she uses her fingernails, like four fingers at a time, to scrape the security sticker off. i probably should have asked for the manager at that point, but instead i just made her switch the new disc into the old unmangled case. why god, why?
the thing that really bothers me about walmart is that they don't have to be fair, or rational, or have any of the skills that other retailers need because they put all of their competition out of business.
in other news my mother broke her own rib the other day. she hit herself with her hand and fractured a rib. isn't that wild? poor mommy. she's overcome with excitement that we are going to be stopping by my house for a night. i don't think she realizes what a short time we'll be there.