July 23, 2004

whoa lady, whoa.  some woman i didn't know almost stomped out because she didn't have id to cash her check.  "i have two accounts here, but i guess i'll go somewhere else where they'll cash my check."  this is the second spoiling for a fight customer i've had recently and i just don't get it.  for the record i am probably the most lenient of id askers at the bank, i only ask when i really have never in my life seen you before.  but i'm not going to hand over hundreds of dollars because you say i've helped you before.  and neither would anyone else.  but if you have accounts here and you don't have id, we can still cash your check.  it would take all of 8 seconsd for you to tell us your ss# and the problem is solved.
but then someone just brought us ice cream so clearly all of our customers don't think we're evil shrews.

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